FAQs

Create a free account, then choose Sell. Add photographs of the actual item, a clear title and description, a price, and postage or collection. You can list it as Buy it now or as an auction.

Listing is free. You set the item price and any postage. If Roobs introduces fees later, they will be shown on the site before they apply.

Sell items you own, or that you are authorised to sell, and describe them honestly. Counterfeits, prohibited goods, and misleading auctions are not allowed. You need to be 18 or over to register.

Buy it now and basket checkout are paid by card through Stripe. Roobs does not store the card number. The order is placed once Stripe confirms the payment. Auction bids are binding, so bid only if you intend to pay.

The seller sets postage or collection on the listing. The buyer pays that postage on top of the item price. Check the listing before you buy.

Business sellers must follow UK consumer rules, including the returns required by the Consumer Contracts Regulations. Private sellers should say on the listing whether they accept returns. If there is a problem, message the seller first.

Open the listing and send a message. You need an account. Keep the payment on Roobs rather than arranging it somewhere else.

Open Selling in the header, or Seller dashboard in the footer. Your listings are managed from there.

Search still looks when the spelling is rough, when you use a nickname, or when the words are spread through the title, description, category, and tags. You can also browse Electronics, Fashion, Home & Garden, and Collectibles from the footer.

Use Contact Us or email hello@roobs.co.uk. If the question is about one order, message the other member from that order as well.